Ashford International Hotel & Spa, Ashford (Kent)
About the Hotel
Ashford International Hotel & Spa is a 4-star hotel offering
Rooms & Amenities
Rooms at Ashford International include
Dining Options
Dining options feature the
Leisure & Business
The spa offers a variety of treatments, including ELEMIS facials and massages, alongside a
Location & Transportation
The nearest transport links include Warren Retail Park and Sainsbury's bus stops, both within a 5-minute walk. Nearby attractions include
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Baggage storage
- Elevator
- Currency exchange
Sports & Fitness
- Fitness center
- Golf course
Guest Parking
- Electric kettle
Services
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Garden area
- Spa & wellness center
- Sauna
- Jacuzzi
- Beauty treatment
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The studio apartment had some cleanliness issues like dust and stains, although the room had nice extra space and amenities. The service was slow at times, and the staff didn't clear tables promptly. The location had nice aesthetics but lacked cleanliness due to guests' behavior. The dining options were messy but offered good choices. Overall, a mixed experience with some positive and negative aspects.
The hotel had decent rooms, but the noisy music until late was a downside. The staff were friendly and helpful. The location needs improvement with noisy disturbances, yet there are comfortable areas. The dining offered a range of choices, but queues and replenishment were an issue.
The hotel exceeded my expectations with its modern and spacious rooms, though some parts appeared tired and in need of refurbishment. The service was top-notch, especially notable were the male receptionist and Ricky for their attentiveness. The location was convenient for exploring with some cleanliness issues. The dining experience was hit or miss, with some great dishes but room for improvement. Overall, a decent stay with room for enhancements.
The hotel's rooms are a bit tired and could do with redecorating, but they do have all the necessities available. The service was a mix; some staff were helpful and flexible, while others were unwelcoming. The location is close to Ashford International Station and ideal for accessing the motorway. The dining experience could be better as food took a long time and cleanliness was lacking. Despite some downsides, the pool and steam room were highlights.
My stay at the hotel was a mixed experience. The rooms, although spacious and equipped with everything needed, felt dated and in need of modernization. The service was a bit inconsistent, with helpful moments but also instances of feeling rushed. The location was convenient for some activities but slightly challenging to find in the dark. The dining options were tasty, but I felt they could have been more varied. The facilities were decent, but there was room for improvement.
The hotel room was a good size, but it was dusty and very noisy. Despite having all the facilities one could need, there was a lot of dust, even a ball in the bathroom corner.